NativeBits Support

How can we help?

Get practical help importing PCM or DSD, preparing an SACD project, and building and verifying the finished ISO.

Getting started

Create a project, import source audio, choose the SACD areas, and add metadata.

Build & verification

Understand project warnings and resolve issues before generating the finished ISO.

Contact support

Send your version details and a short description, and we’ll help you troubleshoot.

Getting started

Before you begin

Have these ready

Your PCM or DSD source files in a folder you can access on your Mac.
Album, artist, track, and disc information for the project.
Enough free storage for temporary build data and the completed SACD ISO.

Create a new project, import your source audio, and choose a stereo area, multichannel area, or both. Arrange the tracks, complete the metadata, and review the project before starting the build.

Build & verification

When NativeBits finds an issue

NativeBits identifies the part of the project that needs attention. Review the explanation and correct the related source file, metadata, area, or build setting before trying again.

A source file is unavailableReconnect the drive or storage location, then locate the file again in the project.

Audio is incompatible with an areaReview the source format and channel information, then move or replace the track as needed.

The build needs more spaceChoose a destination with enough capacity for temporary data and the completed ISO.

Still need help?

Contact NativeBits Support

Include your NativeBits version, macOS version, the exact build or verification message, and what you were doing when it appeared. Please do not send full audio masters or SACD ISO images.

Email Support

Support email: support@audiolounge.app